What are consumers and health providers' views and experiences of working in formal partnerships to plan, deliver and evaluate health services?
Key messages
-Power imbalances between health providers and consumers can limit consumer participation in health service planning, delivery and evaluation.
-Power imbalances in the partnership may happen because of the ways consumers are recruited, how meetings are run, and how decisions are made.
-To have successful partnerships with consumers, health providers need to address these power imbalances.